Installing | Prototype | Documention |

Helpdesk
I am creating simple helpdesk application, it will be easy to use and will be accessible through the internet/intrent. The application will have many different features and very customizable.I want this application to be the best of its kind on the internet, the tool I am using to achieve it is to make the application easy to understand and modify so to attract more developers. Whether you love refectory or hate it advance or novice developers you are welcome in this project. I realize that quantity has a quality all its own (the more the merrier)

Prototype
I do not have any experience with database design are helpdesk applications, so the best approach build a preliminary prototype to help identify features and requirements. We are going to use MS-Access to build the prototype. Using Access it is easy to create GUI Forms a and SQL code and there is plenty of support for it. When we are happy with the prototype then we can convert the design into java.Check out http://orion.kent.edu/steinberg/sys5.htm

Existing Code
I have made the foolish mistake of jump straight into the code implementation, which I am proponing until I am happy with the preliminary prototype. This is what I done so for.
l have most of SQL code needed to create gui table. The code needed to for modify and deleting the records in the table are not completed. The SQL is written MS-Access because Access is easy to use but I will be converting the code to an open-sourse java based database server. Already it is easy to add an object oriented database to the existing code without having to change the HTML creation classes. Servlets are use for creating the dynamic HTML needed by the by the SQL code.

Here are some links that I think might be useful in helping us to develop this application.

OOP vs. TOP Connecting JDBC to MS-Access

This Site is not completed yet